General Conditions
- By placing an order through our website, you warrant that you are at least 18 years old and legally capable of entering into binding contracts.
Product Information
- We take all reasonable care to ensure that all details, descriptions, and prices of products appearing on the website are correct at the time when the relevant information was entered onto the system.
Order Process
- All orders are subject to acceptance and availability. If the goods ordered are not available, you will be notified by email (or by other means if no email address has been provided) and you will have the option either to wait until the item is available or to cancel your order.
Payment
- Payment can be made by any major credit or debit card or through an electronic payment account as explained on the website.
Delivery
- Delivery charges and estimated timescales are specified in the delivery section and also when you place an order. We make every effort to deliver goods within the estimated timescales, however, delays are occasionally inevitable due to unforeseen factors.
Cancellation and Returns
- You can request a return at any time up to 15 days after the day of delivery. To do this, please email or write to us. If we authorize a return, you must return the goods to us at your own expense along with a 15% restocking fee on all products. (See return policy section for more details)
Refunds
- Refunds for products returned within the stipulated time frame will be processed in the original mode of payment, which will be credited within 10 to 45 days depending on the issuing bank of the credit card.
Liability
- The products sold on our website have been designed to comply with all relevant local municipal legislation. However, we cannot warrant or represent that they comply with any legal requirement outside North Perth county Ontario. Please consult with your local municipality about local fire laws and regulations before purchasing a fire pit.
Changes to Terms and Conditions
- We reserve the right to change these terms and conditions from time to time and you should look through them as often as possible.
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